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	Response Design Corporation is Re-certified As a Women-Owned Business Categories: RDC News On October 10, 2005, the New Jersey Commerce and Economic Growth Commission re-certified Response Design Corporation as a woman-owned business. The steps of certification are prescribed under the state’s unified certification act as a method to insure businesses and governmental agencies that companies are sound and transparently minority owned. The company’s president and founder, Dr. Kathryn Jackson, knows the importance of certification. She says that the scrutiny of the certification process is important to her customers, “Our clients need to know that we are willing to put our status in writing when they ask us to. Working with consultants that are certified helps the call centers demonstrate their dedication to diversity.” In one case, a client required that Response Design to be certified not only in New Jersey, but also in the state in which the client operated. “We were happy to comply,” says associate Deb Royer. “We encourage our clients to be customer centric, and submitting ourselves to the certification process at the request of a client is one of the ways that we can set an example of customer-centricity. We practice what we preach.” Founded in 1989, Response Design Corporation achieved its status as a woman-owned business in 1990. It first received certification in 1997. The federal government defines “women-owned business” as a business concern in which at least 51 percent of the company (or its stock) is owned by one or more women and the management and daily business operations are controlled by one or more women. As of April 2006, the United States Small Business Administration states that America's 9.1 million women-owned businesses employ 27.5 million people and contribute $3.6 trillion to the economy. Response Design considers itself in good company. Response Design – Creating the Uncommon Call Center®. Response Design Corporation helps professionals get more from their customer contacts. It is the how-to source for discovering how to add value to the corporation. Visitors to www.ResponseDesign.com are encouraged to explore the RDC site for comprehensive, all-under-one-roof call center solutions and to subscribe to RDC’s Uncommon blog at www.responsedesign.com/corner.html. Contact: Kathryn Jackson, Associate, KJackson@ResponseDesign.com For more information on certification, see www.state.nj.us/commerce/smbus_mbe2.shtml.