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	May 16, 2008 12:43 PM Kathryn Categories: Miscellaneous Contact Center Performance Forum Join our New, Free Peer-to-Peer Forum The Contact Center Performance Forum helps an enterprise improve the performance of its contact center by participating in and listening to the dialogue of experienced professionals. Free events, discussion groups, questions and answers. http://contactcenter.ning.com/ We'd love to see you there! Come check us out! Kay Entry logged at 12:43 PM Comments Post a comment Thanks for signing in, . Now you can comment. (Click here to sign out.) (If you haven't left a comment here before, it may take a day or two before you see it posted. Thanks for your patience.) If you have your own website or blog, feel free to enter your URL below: Remember me? YesNo We filter blog comments to delete any comment spam before it hits the site. This saves you from reading annoying ads, but it also creates a short delay in the posting of your comment.